I won’t go into the whole long drawn out story, but I seem to have found myself right back in the same place as I was a couple months ago with my old Moto X (2nd Gen) where MMS wouldn’t work. After a very lengthy process with support going through all the steps to try and fix it, and wiping the phone and reseting back to stock and testing in safe mode and a host of other things, it was most likely determined to be a fault of the hardware. I didn’t completely understand but after putting so much time into trying to make it work I was at my wits end and gave up and bought a new phone. The new phone (Nexus 5X) I haven’t had a chance to use a lot in terms of MMS but have recently started to use it more and am back in the same boat all over again, MMS that never show up on the other side.
I’ve gone through the same steps again, clear app cache, clear messages, wipe system cache and finally reset the phone. No dice though, same issue, on my side texts say sent, but on the other side they never show up. This is trying to send to someone on AT&T. I’ve researched this out and am fairly sure AT&T doesn’t accept MMS larger than 600Kb, could be a little larger now, but 600Kb seems to be a safe number. So I’ve only sent MMS smaller than that, 300, 400, 500Kb. But nothing, they never show up on the other side.
Is there something I’m missing here that is really obvious? Or is this a Republic specific issue since I don’t seem to be having much luck and am now on my second phone that doesn’t seem capable of sending MMS
Thanks