What phone do you have?
What plan are you on?
Does your plan include data, or just talk & text?
I have a moto E 2nd gen plan, has data, refund plan
phone battery went used up . plugged in did not charge, and cannot get opening screen nor wifi connection.
when press power key and volume dn at same time get:
" AP fastboot Flash mode (secure)
console (NULL): null
Device is LOCKED. Status Code: 0
What’s going on. Bill is current.
I need some direction and guidance.