MOto E 2nd generation phone cannot access my voice mail messages

for 2 months I cannot access or listen to any of my voice mail messages, this is my daughter"s phone and she does not live in the same state as we do. Any advice would be appreciated.

@seanr

Change to Dial-in Access to Voicemail

Voicemail

https://community.republicwireless.com/docs/DOC-1981-voicemail-lollipop-51#voicemail1and2

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