MOTO E 2nd Generation Phone not turning on

********My MOTO E 2nd generation phone turned itself off yesterday. I plugged it in overnight to be sure it was charged. This morning it turned itself on - sort of - and now says ‘activating’ and the circle is moving around. But it has been 2 hours. HELP!!

Try to see if you can get it to restart with a long press of the power button…about 7-10 seconds…sometimes it can take up 2-3 minutes for an unresponsive phone to respond. If that doesn’t work, please submit a help ticket

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