Moto E first generation and new Movie Pass app


#1

I have been using my Moto E first generation phone with the Movie Pass app – successfully for two months. Movie Pass recently required me to update their app, and I am not able to download the new app - get the message “Your device isn’t compatible with this version.” Movie Pass customer service says I need Android 5.0 or higher. Other than getting a newer phone, any suggestions? (I prepaid for a year, and they won’t refund me the balance of ten months.)


#2

Hi @lyng,

The Moto E (1st Gen) can be updated to Android 5.1.

Please see:


#3

To update to Android 5.1 it recommends having 850 MG of storage available. I don’t have that much – only have 818 MG. Any suggestions? (I am a technology idiot.)


#4

Do you have any apps you really don’t use much? Old photos and videos you could move to a computer? Have you cleared the app cache and system cache? (Both are described here: Clearing the Cache (KitKat 4.4.4) – Republic Help )


#5

Cleared app cache and system cache. But still have just 821 MG storage. Don’t save photos/videos on phone.


#6

the size need for this update was one of the reason the update was made optional as people already had issues of limited space on the 1st Gen Moto E
best advice on clearing up space can be found in this blog post


#7

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