Moto e solution

My moto e not working . if i turn on its just showing the motorola icon starting then i just done reboot but its cant what should i do for? please help me

Hi @jishnuj.z9lvwy,

Sorry to hear of the difficulties. You might try holding down your Moto E’s power button for an extended period of time (up to 2 minutes) to see if that will force a normal boot. Should that fail:

  1. Clearing the Cache
  2. Factory Reset
Message an
Expert customer