Moto e

I just got a moto e 2nd gen. yesterday from Republic. Every call I make (wifi or cell) doesn’t connect and the phone turns off completely. The only way to turn it back on is to push the power button and the volume down button at the same time. Any ideas on why this is happening and/or how to fix it?

Thanks!

Jill

Sounds very strange. If you just got it yesterday and it’s already misbehaving open a Republic Help request.

Hi @jillians,

Strange indeed. Was this a B-Stock replacement phone? Republic hasn’t sold the Moto E2 new for some time.

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