Moto E4 - no network connectivity

Howdy,

I have a Moto E4 that suddenly (as of Wed 12/8) as lost all cell connectivity. All apps are currently up to date. I can send texts, receive emails, and browse the web, but I can’t make any calls. So far, I have tried rebooting it as well as pulling the sim card and replacing it. Issues with the phone begin about a week before when the telephone number masking failed. Could this be related to the imminent Republic announcement? Or is there something I am missing?

Thanks!

Hello @hannahl.t9hkos,

Welcome to the Republic Member Community :slight_smile:

Try refreshing the Wireless activation and let us know if it helps.

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Please rest assured that nothing has been done to the current Republic service that would affect our current users.
The suggestion from @SuperT is the absolute best place to start.

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Wow! This worked like a charm! Thank you for the assistance.

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