Moto E4 not activating


I have been trying for 3 and a half hours for my phone to activate. I live in 45311 area code. Screen says"activation under way" still haven’t received an activation e-mail. What gives?


Hi @carolv.yapfu7,

Would you mind opening a support ticket for this issue? I’m afraid this one isn’t going to be something the Community can help with, but our technicians can work with you to resolve it.


Opening ticket


Thank you @carolv.yapfu7,

This morning I’ve reviewed your ticket, made sure it’s in the right queue, and asked that it be prioritized. I’m sorry no one was able to get back in touch with you last night.


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