Moto E4 - Problem entering wifi password


#1

I cannot enter my wifi password, either manually or verbally


#2

Which phone are you using?
Do you see the name of your router/WiFi?
Does it allow you to enter data, but then you cant Connect? (it’s still grayed out)
Has this ever worked?


#3

I am using a moto e4.

Yes the router shows correctly and the password is blank and ready for entry, but the virtual keyboard doesn’t show. If I tap the microphone it says Google voice doesn’t work for the password field.

Yes it worked before…for months, but stopped working a month ago.


#4

Thanks for the feedback.

  • Try booting up in Safe Mode to help rule out an app or app update
  • Power Cycle your network as outlined in the Quick Start section of Router Tweaks

#5

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