Moto e4 ring volume stuck on 0%

What phone do you have? moto e4

What plan are you on? verizon monthly

Does your plan include data, or just talk & text? all


Issue Description

just started and other volumes work but ring remains on 0% an wont change.

You may wish to consult Motorola Guided Troubleshooting (linked below). See “Cannot hear ringtone / ringtone volume is too low” under “AUDIO/SOUND.”

https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059

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