Moto E4 suddenly stopped working and will not restart


#1

Moto E4


This phone worked in the morning and completely shut down in the afternoon. The screen is black and phone has no power. I tried reseating the battery and then changing the battery with no result. Tried charging with no result. This is exceedingly annoying.


#2

You may want to go through the Motorola Troubleshooting guides, these will walk you through multiple steps, then branch to additional ones based on your yes/no response
Moto E Guide


#3

Thank you, but these did not work.


#4

I hope this is still under warranty.

https://motorola-global-portal.custhelp.com/app/mcp/service/


#5

Yes, and I am hoping to get the replacement phone very soon.


#6