Moto E4 Won't Ring

swer the following questions, then tell us more about the problem you are having.—>

What phone do you have?
Moto E4
What plan are you on?
Does your plan include data, or just talk & text?

Issue Description

Recently started using this phone. I was previously on Moto X1 with 2.0 plan. Phone vibrates when receiving call, but it will not ring. Volume is maximum, I’ve tried trying “Power up Sound” option, and it makes no difference. When I first activated the phone I selected Pyxis as the tone and it would test, but now will not even test. I’ve rebooted several times. Further the Alarm doesn’t sound either…

Hi @hossie, :slight_smile:

Please see if these instructions from Motorola help for your phone:

Adjusting audio alerts - Moto E (4th Gen Plus) - Motorola Support - IN

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