Hello everyone, thank you for your time!
A bit of background information, before all else. I just upgraded (finally) from my old Moto E to a Moto E5 Play. I’ve chosen the +2 GB ‘Choose your Own Plan’, and it includes data due to this.
Once I got my new phone, I ran into a bit of a nuisance that rapidly has become quite a problem. The Moto E5 Play will connect to my WiFi network, and go through all the normal messages from ‘Connecting’ to ‘Connected’, however it will only stay connected for two to five seconds before suddenly disconnecting, and re-connecting once more.
During the short periods of time that it is connected, everything functions just fine. It downloads app updates through it, and after about an hour of timing my screens, I was able to even activate the phone. However, I don’t exactly want to constantly deal with WiFi connection problems–especially since it would slowly eat away at my Data, as small an amount as it may be.
I know for a fact my WiFi is fine, all my other devices are functioning just fine off of it. I tested a few online possibilities, such as turning off WiFi Scanning, but it’s had no change. I’ve also attempted to reset the router, and reset the phone. Unfortunately, my knowledge when it comes to phones is a bit lacking, I’m more of a PC kind of guy, so any information on how to fix this would be greatly appreciated!