Moto G Fast ----- MYSTERY

My wife set the alarm, which didn’t work…
after confirming it was set up right and testing it, over a few days, here is what is happening
, my wife has a typical, fold over cover.

It doesn’t work, go off, when the cover is closed. I tested it to confirm, open works fine
closed, it doesn’t ???

Any ideas

I don’t have a Motorola phone, but my Pixel has a “Flip to Shhh” feature that, when enabled, puts the phone in Do Not Disturb when the phone is placed face down on a flat surface. If your phone doesn’t have something similar interfering, I would report your findings to Motorola:

This was face up, but with the case closed over it

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