What phone do you have? Moto g play
What plan are you on?
Does your plan include data, or just talk & text?
I’m sure it’s something that I’ve done wrong. I’m no techie. I did try to follow the promts.
Now my old phone looks just like my new one and I cannot use it, either.
Is there some way to WIPE this thing clean and start over?
I should add that I just received my phone and attempted to set it up last night. Thanks!