What phone do you have? Moto G Power
What plan are you on? My Choice + 1 GB
Does your plan include data, or just talk & text? Data included in plan
After system update on Moto G Power Mobile Network is showing as “Sprint” and Mobile Network state says “disconnected”. When outside of Wifi states: Calls over cell, no access to messages or voicemails, check your network connection.
NOTE: just purchased this new phone from RW in Sept with SIM Card
Things I’ve tried.
- Shutting off for 5 mins. Turning back on.
- Rebooting system
- Unistall and renstall RW app
- Syncing service
- Mobile Data setting is on, LTE setting is On, Roaming Data is On.
- Cleared APP Caches and restarted
- Shut down, removed sim card, wiped off and put back in, restarted
- Reset WiFi, Mobile and Bluetooth