Moto G stylus 2021

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?


When the phone sits idle and goes (maybe) though an update or not it will shut off and not restart until I do a hard restart pushing the buttons. Also, I noticed it will show a lightning bolt indicating it is charging but will not charge beyond a certain percentage for hours. Then when I unplug and plug back in it will charge. Both of these occur using the same charger and cord.
Any ideas???
Thanks

Well, it’s certainly not supposed to do that. A phone this new should be under warranty. If it were me, I would first contact Motorola. Behavior such as you describe could indicate a battery issue.
https://motorola-global-portal.custhelp.com/app/mcp/contactus

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