I got a moto g third generation phone from a friend who removed the sim card and lost it…learning now that you can’t replace it with just any sim card because this phone comes with it already installed. Is there anything I can do to get the phone to work or is it not possible?
Make sure that it is the custom RW version of the phone…and not the generic unlocked version.
Easiest way to check that is if it has the Republic Wireless App on it.
You can activate the phone without a SIM card. The SIM card is only required for 4G/LTE data access.
You can request a SIM card from RW by submitting a help ticket