Thank you for linking this resource. It doesn’t seem like it should be an issue with my router or internet as nothing has changed there. It is the same internet and phone I’ve been using for 2 years and the router is still working fine for all other devices on the network. I was trying to look at at least the first 5 things on that list anyway though…
First, do a controlled Power Cycle of your network … Power Cycle - fixes many problems (from the Checklist)
This is considered a ‘Best Practice’ and something that many of us do periodically.
I have no idea what this means or how to do it.
Ensure your Republic Wireless and Republic Telephony Apps are at the latest level Check or Update App directly from your phone3
My phone was telling me to install the latest app. But I didn’t get a chance to install it before I started having internet issues. The notification is still there, but I can’t download it without internet.
Test your Network …Using the above figures as a guideline you can run a test from your PC (with Java … which no longer works on Chrome. FireFox is ok), links and instructions in the INTERNET section of the Checklist to see where you stand
I don’t know what this means either. But I’m using my wireless internet with my computer right now to send this message so it seems that the network is fine.
Check your phones settings (1.0 &2.0 only) to ensure they are set to the ‘mandatory’ in the Router section of the Checklist - Phone Info
I can’t find this setting.
Check your Channel to see if you’re on a good channel for the router, nearby neighbors can be on the same or overlapping channel and cause interference.
I have no idea how to do this.