As the subject line indicates my Moto G (3rd gen) will not charge when it’s powered on. It did get below 5% charge last night. I plugged it in and noticed it wouldn’t charge. When the phone got down to 4% it shut down and I was able to charge it.
The phone will charge when powered off - I’ve gotten it charged up to 51% - but still will not charge when powered on. I’ve tried using several different chargers and the phone has the same problem with all of them. To date I’ve tried powering off/on the phone and clearing the cache partition.
Should I try letting the battery drain fully and then try again? Any and all helpful feedback or questions would be most welcome. Thanks in advance!