Moto G4 all audio dead


#1

Moto G4,
The sound on my phone stopped working.
No ringing, no outgoing or incoming audio on phone calls, no notification sounds, no mp3 or FM radio.

Things I have tried, clearing cache partition and factory reset.

If this is a hardware issue, it’s the strangest one ever.

Philip


#2

since it is a moto let start here


#3

Okay, the app agrees with me that they audio isn’t working. What now? :roll_eyes:


#4

how long has it been since you bought, is it still under warranty, most are 1 year
https://motorola-global-portal.custhelp.com/app/mcp/service/

if it is past one the moto warranty, and you used a credit card, some cards give extended warranty
check with them…


#5

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