Moto G4 all audio dead

Moto G4,
The sound on my phone stopped working.
No ringing, no outgoing or incoming audio on phone calls, no notification sounds, no mp3 or FM radio.

Things I have tried, clearing cache partition and factory reset.

If this is a hardware issue, it’s the strangest one ever.

Philip

since it is a moto let start here

Okay, the app agrees with me that they audio isn’t working. What now? :roll_eyes:

how long has it been since you bought, is it still under warranty, most are 1 year
https://motorola-global-portal.custhelp.com/app/mcp/service/

if it is past one the moto warranty, and you used a credit card, some cards give extended warranty
check with them…

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