First off, I love Republic. We’ve been with Republic for years - since it was in Beta (that first year was a little painful). So I have no issue with their service. I do have huge issue with my new phone. I’m trying to determine if I got a lemon, if the phone model I purchased is overall a lemon, or if my new phone model doesn’t play well with Republic.
I’m having a lot of connectivity issues with my new Moto G4. I’ve only had it for 2 weeks and I have the latest Republic App and Android OS installed. But it doesn’t effectively search for WiFi like my old MotoX did. Places that I always had WiFi previously, my phone doesn’t detect it. At home, even in line of sight of my gateway, it drops WiFi - it dropped a call yesterday while I was looking my modum and sitting about 18 inches from it (we have NO issues with the internet with any other device in the house - including my husband’s republic wireless phone but he has a different model). Out of line of sight, my signal strength is poor and loses signal and switches to cell often. My old Moto X (gen 1) never had these problems. (I only got a new phone because it finally died.) I took a road trip last week and went hours with no cell signal so Waze was absolutely no help in navigating. Yes, it was WV and KY but I know cell towers exist there - it wasn’t my first trip through that area. And when I did have a signal, it kept dropping (the Waze app pinged every time it dropped it and reconnected because it had to recalculate) going through larger cities (Louisville and Cincinnati). I can’t help but wonder if I got a lemon or if the Moto G4 sucks. I love it for photos and everything that isn’t communication related (which defeats the point of it being a phone). Anyone else having related issues?
I would hate for new Republic customers to get this phone and assume it is a Republic problem if it is a phone problem.