Moto G4 play disables wifi won't turn it on

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What plan are you on?

Does your plan include data, or just talk & text?

----my phone moto G4 play keeps disabling wi fi and won’t turn it on------I took the battery out I thought it was ok but this morning it was off again and woht come on

Issue Description

Hi @davido.cruihg,

I’m sorry to hear of the circumstances. We’ve not generally seen much of it with the Moto G4 specifically but on older Republic compatible phones if the WiFi toggle does not turn on and stay on it may be indicative of failed WiFi hardware in the phone.

As a starting point, I suggest placing the phone in safe mode as described by Republic here:

Safe mode is not intended to be a solution. It’s a diagnostic test. With the phone in safe mode, does the WiFi toggle turn on and stay on?

If WiFi still toggles itself off; does the same thing happen when toggling Bluetooth?

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It stays on until I leave the settings I reset and seemed to be working the toggle is off… but I get internet?

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