Moto G4 Play SMS messaging problem

Recently bought the Moto G4 Play and the SMS messaging is intermittent. Yesterday I could send texts, today the phone will not send them-- I get the message “Not sent. Tap to try again” which doesn’t work either. Any ideas?

Are you having this issue on cell or WIFI?

Both

Then I recommend the below steps for all texting issues:

  1. Go to Settings
  2. Click on Apps
  3. Scroll down to Messenger and click it.
  4. Click on Storage
  5. Click on clear data. This will not delete your texts.
  6. Reboot the phone.

The next step would be to reset the credentials of the phone with the Republic servers:

  1. Go into the dialer
  2. Enter ##8647## into the dialer (the dialer will clear and you will see the Republic arch go away for a moment)

If the above steps don’t work, then try uninstalling and reinstalling the updates on the Republic app.

  1. Go to the Play Store
  2. Click on the three little lines on the top left of the screen.
  3. Click on My Apps
  4. Scroll down to the Republic Wireless app and click on it
  5. Click on uninstall and click okay
  6. Reboot the phone
  7. Reinstall the Republic app

The final step to try would be to delete the message threads.

  1. Go to the Messenger app.
  2. Click and hold on all the texting threads.
  3. Click on the trash can icon.
  4. Reboot the phone.

If you want to try and backup your texts before deleting them, I recommend the app below.

https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore&hl=en

Coreyk, that did it. Thanks!

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