today i woke up to my moto g4 play touch screen not working it won’t let me unlock it and even hit power off the only thing i can do is restart it but pressing the power button for a long time but that doesn’t work at all the touch screen is unresponsive
Try the external reset at this link:
If that doesn’t fix it contact Motorola to arrange a repair.
If there’s content on the phone you don’t want to lose by factory resetting the phone, you might try using a USB OTG cable to connect a USB mouse to the phone. You can usually pick up a USB OTG cable at a local electronics store.
A post was split to a new topic: Touch screen is not working on G4