Moto G4 Plus phone and it will not keep the contacts They disappear in a couple of hours after entering?

The contacts I keep entering in my Moto G4 Plus keep disappearing after a couple of hours. What is wrong with my phone?!

Wow, a Google search sure gets a lot of hits on this.

One work-around was entering new contacts in your on-line account instead of on the phone. You should see your contacts here:

Another common reason for this phenomenon is using a service other than Google to house one’s contacts. For example, if you’re using Yahoo or a Microsoft product (,,, etc.), it’s best to use the app for that service to sync contacts on your phone rather than your phone’s native Contacts app.

Message an
Expert customer