Moto G4 won't charge

My Moto G4 will not hold a charge with the cord it came with, and when I try to charge it up with that cord it charges very slowly. I have tried using other chargers with the same results. The only charger that works is the Turbo Charger, which will charge the phone but causes it to “glitch”. By this I mean that for about 10 minutes the phone will send random texts and emails, even phone calls. I am unable to stop them or turn the phone off. Simply have to wait for the glitch to stop.

Any suggestions on why the phone won’t charge? I have tried rebooting it and running it in safe mode, neither of which made a difference.

Thanks.

Try the guided Motorola troubleshooting:

https://mobilesupport.lenovo.com/us/en/contactus

2 Likes

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Message an
Expert customer