I read in general discussions that another person was having problems with not having service with this type phone. I have recently switched to your service and prior to switching was able to obtain a limited signal at my rural residence, enough to send and receive texts. I am no longer able to pick, up any signal at all. I am unable to dial the ##786##, My zipcode is 81252. Any help would be greatly appreciated as this is pertinent to receiving business texts.
Welcome to the forums! I wish it would have been under better circumstances though .
I am about to rattle off a bunch of questions so hang on!
Go here and put in your address-not just your ZIP. What does it say? Also, do you have Wi-Fi at your residence? Next, does your phone show any bars of coverage? Have your been able to receive signal anywhere? Finally, who was your previous provider?
I know those were a lot of questions, but hopefully it will help us narrow down the possibilities.
In addition to the questions that @mb2x asked
- What SIM Type does your phone have … see Is My Republic Wireless SIM Card CDMA or GSM? – Republic Help
Thank you for responding. I went to the link to provide my address and received this drop down box
Data: Calls & Texts Only
Network connection for voice calls and texts.
Plus, you’ll always have calling, texting, and data anywhere there’s WiFi!
We do have Wi Fi at our residence. When I was with Verizon I was able to maintain 2 bars of coverage at various locations in my home and also at the top of our road. I have not been able to bring up any bars since I switched to Consumer Cellular last week
I downloaded the republic app. Here is the info I received
SIM Type: Unknown
SIM Operato:r 310260
SIM State: Ready
Signal strenght 1
Your statement “since I switched to Consumer Cellular last week” leaves me a bit more confused than my normal state
- Did you purchase a SIM Card – Republic Wireless – Republic Wireless?
What was your previous service provider?
RW uses one of 2 network partners, depending on your phone model and SIM type, GSM Tmobile or CDMA Sprint.
If you are in a rural area, then Verizon and maybe ATT cell carriers is most likely your only option to get usable cell signal.
The address you indicated is a Roaming area, meaning on, RW, you will have no cell data, but should have coverage to make and receive calls and texts outdoors.
If your service is provided by Consumer Cellular, please seek help on their website.
Republic Wireless members will not be able to offer solutions for Consumer Cellular issues.
I apologize, I thought I had been directed to their site. I apologize for the inconvenience and do appreciate your rapid response.
No inconvenience, and no need to apologize, I just didn’t want Republic-specific troubleshooting to waste your time. Good luck finding a solution!