What phone do you have? Moto G5 Plus
What plan are you on? 1GB Choice
Does your plan include data, or just talk & text? Data and talk
I apologize in advance if this has been dealt with elsewhere. I did a search and couldn’t find anything similar.
I received my new Moto G5 Plus today. I have activated it. The problem is that when receiving a call the ringtone will sound very quietly two times and then will go to full volume. If I have the vibrate feature activated the phone will vibrate twice and then the ringtone begins.
Is this a feature that I’m not aware of? If it is, how do I turn it off? This quiet delay will cause me to miss calls and that’s not acceptable.
All volume settings (in Settings) are at 100%. I’ve tried various ringtones, they all behave the same. I have rebooted several times to no avail. I have only added a couple of apps (Smart Tip Calculator, Signal Check Lite, Republic Anywhere).
Thank you in advance.