Moto g5 plus roaming all the time

clearchoice_plan
#1

i had a g1 and things wewe great i bought from rw i gave a g5plus now and i get a lot of roaming and cant make calls in certian areas can i switch something?

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#2

Please provide more details about your issue.

Where did you buy the phone? RW or third party?
Did you look at RW’s coverage checker?
https://republicwireless.com/coverage/

What debugging steps have you tried so far?

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#3

i had a g1 and things wewe great i bought from rw i gave a g5plus now and i get a lot of roaming and cant make calls in certian areas can i switch something?

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#4

third party 16345 zip

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#5

If you punch that into the coverage checker tool…you will find that you get the message
"Please note: “Bring your own phone” is not supported for your location at this time. "
The BYOP SIM card that you purchased only works on the GSM network…which appears to not have good coverage in your area.

Please submit a help ticket so that RW can evaluate if they can improve your coverage situation by sending you a CDMA SIM.

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closed #6

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