What phone do you have?
Moto G5 Plus
What plan are you on?
3.0 talk, text and data
Does your plan include data, or just talk & text?
We have two Moto G5 Plus phones that are having similar problems. We cannot place outgoing calls, or receive incoming calls through WIFI. We are in a remote area in the mountains of NC and have NO cell service, therefore we are dead in the water. Our phones say “On WIFI, calls over cell, messages and data over WIFI”. Messaging works, data over WIFI works. When we try to place a call, the phone will only try to place the call through the cellular network.
We have tried restarting both phones numerous times. I made calls several time earlier this week. Don’t know exactly when problem started.
Thanks for any help you can give.