Thank you. Sorry, I’m not sure what made me think this topic was about Wi-Fi. Neither of my phones have an issue with cellular connectivity, either. This isn’t to say that you are not having a problem, but only that this isn’t some sort of universal issue with all G5+ phones that has spanned a year.
Since you already have a ticket, it will be best to focus troubleshooting there. I’ve reviewed the ticket and am confused by what exactly is going on. Do you think you could add details in your ticket about what steps you’re taking when you’re seeing this error?
We are experiencing an activation issue with some of our phones which has created a high ticket volume, so our response times are a bit slower than normal today.