Moto G5+ suddenly won't show correct charge?

What phone do you have? Moto G5+

What plan are you on? Unlimited plan w/3GB data

Does your plan include data, or just talk & text?


Issue Description

My phone has just decided to go haywire on me. It no longer wants to show a charge higher than 34%, shows as charging but never gets above that. My computer will no longer connect to the phone. It shows as being there, but doesn’t see anything on the device. Help?

I found this link to the Motorola help portal:

I’m really not sure what’s going on. Judging by the age of your phone, it could be a battery issue (though battery issues are typically indicated by fast discharge). You might also try cleaning the charging port, replacing the charger, etc…

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Typically but not always. Failing to be able to get to higher voltage levels and therefore showing a lower charge level is also not unusual. I’d bet on battery failure.

I’m also betting on battery failure but there’s probably no harm in trying a battery calibration –

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With my Moto G5+, I’ve noticed that the TurboCharger hangs at about 65%, but using an older slow charger makes it to 100% every night.

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