Moto G5+ suddenly won't show correct charge?

What phone do you have? Moto G5+

What plan are you on? Unlimited plan w/3GB data

Does your plan include data, or just talk & text?

Issue Description

My phone has just decided to go haywire on me. It no longer wants to show a charge higher than 34%, shows as charging but never gets above that. My computer will no longer connect to the phone. It shows as being there, but doesn’t see anything on the device. Help?

I found this link to the Motorola help portal:

I’m really not sure what’s going on. Judging by the age of your phone, it could be a battery issue (though battery issues are typically indicated by fast discharge). You might also try cleaning the charging port, replacing the charger, etc…


Typically but not always. Failing to be able to get to higher voltage levels and therefore showing a lower charge level is also not unusual. I’d bet on battery failure.

I’m also betting on battery failure but there’s probably no harm in trying a battery calibration –

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With my Moto G5+, I’ve noticed that the TurboCharger hangs at about 65%, but using an older slow charger makes it to 100% every night.

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