Moto G6 icons not responding on screen

What phone do you have? Moto G6

What plan are you on? Annual

Does your plan include data, or just talk & text? Data


Issue Description

Moto G6 icons not working. Screen looks normal but no touch respond to any icons, no swipe capability or response

Hi @stevens.e2ru8p,

Welcome to Republic’s Member Community :slight_smile:

Have you restarted the phone?
If yes, try restarting in safe mode:

How to Enable Safe Mode on Alcatel A30, Motorola, Nexus, Google, and OnePlus 6T Phones – Republic Help

If you have a SD card installed, turn off the phone, remove the SD card and restart the phone. (as a test)

Please let us know if any of this helps :slight_smile:

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