Moto G6 - MMS - Not sending

What phone do you have? Moto G6

What plan are you on? Consumer Cellular

Does your plan include data, or just talk & text? Data and Text


Hello,

My new Unlocked Moto G6 on CCellular cannot send MMS with a photo attached.
It stalls in “sending” mode

I have the APN settings updated for CC
I have enabled Group in Settings
I have factory reset my phone

Lenovo and CC have tried to help, but they do not have a solution.

Can anyone help me with this?

Thank you!

Hi @bridgetd.rbwtfz,

Welcome to the Republic Wireless Community. Since the participants here are Republic Wireless members, not Consumer Cellular customers, I don’t know that they are going to be able to offer much help. I think you’ll need to keep trying to get the support team at Consumer Cellular to help.

:smiling_imp: If you’d like to try Republic Wireless, I’d be glad to send you a SIM card to make the switch easy for you. I’d just need to know your phone’s model number and Android build number to check compatibility and your Zip code to check coverage.

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