What phone do you have? Motorola Moto G6
What plan are you on? My Choice Plan
Does your plan include data, or just talk & text? Yes, 1G
Last night I received a notification that there was a system update for the phone. I downloaded and set it up to install overnight and went to bed and promptly forgot about it. The alarm woke me up this morning, I went through the morning routine, hooked it up to bluetooth in the car, drove a kid to school, etc. Phone had about 33% and was plugged into the car charger when I got out of the car. Came back home and slipped the phone into my back pocket for a minute while I put my keys down, and when I pulled it out again, it wouldn’t register my fingerprint. Wouldn’t turn on, no haptic response. I’ve plugged it back into the charger and no indication that it’s anything more than a brick. The back felt a little warm when I got out of the car, but no more than usual.
I have not taken the sim card out or tried to open the phone (I don’t even know if that’s possible). This phone is barely over a year old. The 3 other phones in the house that were purchased at the same time are fine. Advice requested