Over the past few weeks on my Moto G7 Power, I have set a specific notification sound for phone ringtone/default notification sound/default alarm sound and they appear to work fine. Within a few days, they always switch back to a default system sound (usually a ping). I continue to reset the sounds but they continue to return to default mode. Another strange thing is also happening. When I first set the sound, it shows up with the title of the sound I’m using for each sound. After a few days, the sound titles for phone, alarm, etc. start showing up as a sequence of numbers in place of the titles.
There is one other similar item I’m trying to fix. I want to have a separate sound alerts for texts, emails, news bulletins, etc. When I attempt to set these, all the individual notifications keep going back to the same default notification sound.
If anyone has a solution for the above situation, please let me know.