I have Base Plan + 1.0 GB Data
I’ve been very happy with RW for years. Had a Defy first…my phone number was ported over to RW from Verizon many years ago.
Have had several verification texts not come through: SSA, Target, and most recently with USPS which now requires a verified account.
I’d say I noticed this problem starting about 6 months ago - but likely only because I needed to get into my SSA profile.
I was able to set up a verification email with SSA, but that took a couple of weeks to fix with snail mail. Setting up email verification was not an option for USPS and Target.
My husband has upgraded from his Moto X, 1st gen to a Motog5. He recently also tried to get verification texts for SSA which did not go through.
After research on RW it appears the final answer is: It’s not going to ever work with the VOIP/cell provider, FCC classifies us as landline phone numbers.
I do need a new phone. Contemplating my options…
Thank you for your advice at this customer juncture.