So I’ve mentioned a couple times in the past that I was leaving RW due to unreliable service. The price of a new phone delayed that but trigger time has finally arrived and I’m ready to make a decision.
I’m looking at Google Fi as the alternative.
Here are my issues:
I’m on a Moto X 1st gen and the service is becoming unusable. The phone has difficulty with Wifi, often disconnecting and reconnecting to my home network for no reason. The hand-off between WiFi and cell IS NOT seamless, leaving me with up to a minute of dead time in between, and since it sometimes likes to jump back and forth due to the previously mentioned wifi issues it can leave my phone with no data access for an extended period of time unless I completely disable the wifi, which I have to do often even while at home sitting 2 feet from my router. And when I am on cell, I’m not sure if it’s the phone or the service, but I find random dead spots where I have no signal outdoors, in the middle of Orlando, where that simply shouldn’t be the case. Oh, and after like 5 years or so it STILL echos my end of the conversation back at me.
So, if I stick with RW I need to upgrade my phone. The problem is I’m on a grandfathered Refund 1gb plan and have been told if I upgrade I have to pick a current plan, which I am not keen on.
Now, in researching Google Fi I find that they have better cell coverage which fixes one of my main issues with RW. They are more expensive, however if I have to pick a new RW plan the gulf between the two isn’t much. I’ve seen horror stories about Google Fi, and I know Google has a track record of abandoning projects and poor customer service, so those things and the price have kept me shy of switching already.
Basically, I kinda feel like I’m in a screwed-one-way-or-another situation right now. I either stick with RW, shell out more money and get a pricier plan and maybe not even get any better service, or switch and still get a pricier plan with definitely better service but potentially more headaches.
I’m kinda just looking to see if anyone else has had a similar experience with an early gen phone on RW and if things got better after they upgraded, etc.
EDIT: Ha, as I’m typing this up the phone is literally dying. About 15 seconds after plugging in the charger the speaker makes a crackling sound it stops charging until I unplug and replug the cord into the phone. This is a fun day.