What phone do you have? Moto X4
What plan are you on? unlimited talk and text + 1 GB data
Does your plan include data, or just talk & text? yes
Have a new Moto X4 for a few weeks and has worked fine. i keep getting prompts to download system updates, so i’ve done all of those. another one appeared recently - i believe it was a motorola update. did the update, restarted phone, everything seemed fine, but a few minutes later i got message “The Sim card has locked. Please power cycle the device and if problem persists contact Customer Service”. i restarted the phone and got the same message plus a new “Invalid SIM card” notification. Restarted it two more times and it finally worked. but then i got a message that my phone activation was almost complete (it looked like the same procedure that i went through when i originally activated the phone). i’m supposed to restart it to complete “activation”, but i’m wondering if this will affect the phone in any way - will it wipe it clear? will my text and voice messages disappear once the phone “activates” again?
is it normal to have to reactivate the phone as if i just bought it and am setting it up for the first time?
Now a second question: i got a notice that my data was being used up quickly - like 347 MB in one day when i was on wifi. when i tap “see where your data is going” it shows a small list and almost all of the data used is under the category “other data” which isn’t really helpful. i have turned off mobile data under settings for now so as not to burn up data that i’m not technically using. Is this unexpected data use normal with this phone?