Moto X on the Base Plan+ 0.5GB data
Since a modem upgrade happened in our home the Moto X we have does not connect to the caller when dialing. The phone continues to ring while on the other end the caller has answered and hears nothing. The modem has both a 2g and a 5g connection which I have tried both and neither work. Only when switching to cell does the call connect. I have tried the trouble shooting steps in this post as well and have had no luck.
What should I do?