Hi Everyone. Twice now, my Moto X Pure CDMA phone has attempted to update to Nougat, but failed. The process so far has been:
- System asks to download the update, I say WiFi only.
- System downloads update and asks if I’m ready, I say yes.
- System reboots and shows the Motorola logo with a white screen for probably 30 minutes
- Eventually the screen goes black but does not turn off (I can see the backlight on and it stays pretty hot)
The first time this happened i force rebooted by holding down the power button for a long time. When it booted back up it showed a dead android robot with a warning icon coming out of his stomach. Eventually it booted back up and was working normally. Today, the 2nd time I received the update, it got to the black screen and has been like that for a few hours now. I haven’t force rebooted yet because I’d still like it to complete, but I don’t know what to do.
Any suggestions, community?