I have a less than a year old Moto X Pure (fast approaching that one year warranty deadline!)
Over the past 10 days I have had this happen twice
Phone screen abruptly went blank. The first time it happened, I thought the battery had run out as I was using it for a bunch of photos and videos…so I connected it to a charger…but no response…even to a long press of power button…then later on after a little while the phone woke up on its own with 25% battery life… it wasn’t on the charger for that long…and when I looked at the battery discharge profile, it showed that the battery on-off event happened with 20% battery left.
Today, again the phone screen abruptly went blank. I had just sent out a couple of messages and after a few minutes I picked up the phone to check if there were any responses…but the screen was completely blank. No response to long presses of power button. So I put it on the charger… I knew this time that it had close to 50% charge…but no response.
Long press (while connected) to charger also did not yield any results. Wondering, what else I could try… I disconnected
it from the charger…and then it suddenly started powering up. Interesting thing was that the phone did not show a start/stop
event in the battery life.
I can’t think of any commonality between what I was doing with the phone the two times…It is a scary thought to have a normally working phone suddenly freeze up on you with a dark screen without any warning.
I’m wondering if anybody has experienced anything similar with their Moto X Pure.