What phone do you have? Moto X2
What plan are you on? Refund plan
Does your plan include data, or just talk & text? Data, talk and text
When plugging my Moto X2 into its charger a transient flash occurred on the display that contained text but lasted probably less than 0.2 second. I was unable to read the text. The flash was multi-colored. The text was larger than typical error message text and did not appear to be formatted like an error message.
After this event the unit has been completely unresponsive, e.g.:
- No response from the power button or any combination of buttons, e.g., the button sequences to enter safe mode or clear cache.
- No response to attaching the unit to the charger involved in the event or any other charger
- No response to reseating the sim
- Attaching the unit via a USB hub to a Win10 laptop produces an acknowledgment beep from the laptop but no display of the X2 as storage in File Explorer. A USB Input Device is added to Devices and Printers but no interaction with the X2 appears possible.
I am treating my trusty old X2 as dead as a doornail and buying a Moto X4 (I love the Moto X series), unless someone can suggest a fix to try.
Any ideas? Your thoughts would be greatly appreciated.