What phone do you have? Moto Z Play
What plan are you on? My Choice + 1 GB
Does your plan include data, or just talk & text? Includes data
I am having an issue with my Moto Z Play. Whenever I try to save a photo from Messages to my phone, I get the message “Couldn’t save 1 attachment”. This only happens with photos – I have no problem when saving screenshots sent to me.
I have tried revoking permission for the Messages app to access my device’s storage, then re-granting permission at the prompt when I try to save a photo, but no luck.
Any ideas? Thanks!