I finally upgraded to from my trusty Moto X 1st Gen last month.
The awesome Moto Z Play celebration offer was too good to pass up. Got the phone and activated it pretty much 1 month ago.
*Loved it! *
But suddenly yesterday afternoon the phone became laggy/unresponsive and the screen starting flickering/flashing.
I’ll try to explain those more clearly.
Phone worked great until yesterday afternoon; suddenly became very laggy where the touchscreen inputs were extremely sluggish. For example, if I scrolled or tap on the screen, the response would take a second or two to register.
- Screen flicker:
At the same time, the screen started flickering/flashing periodically. For example, while trying to use the lagged touchscreen UI, the screen would looked it flashed on/off every 5-10secs or so.
Occasionally the screen UI would suddenly go corrupt, with menu items and the like not displaying at all or showing some weird static. I took a picture of one such instance to share:
Things I tried:
Reboot phone…still buggy.
The Internets suggested a cache-clearing might resolve the weirdness. I went to thru the Settings=>Storage menu and deleted the cache a couple times. Still buggy.
The Internets noted that buggy app update installs could cause problems; I went and deleted a bunch of apps, noting that there were some recent auto-updates right around the time I noticed the issues. Additionally I uninstalled updates for Google service apps as well (Gmail, etc). Still buggy.
I tried booting into Safe Mode to see if the issues persisted…still buggy.
I tried booting into the Android Recovery Mode; but I found that when I tried to select menu options (done with the volume up/down), this screen also got suuuupeerr buggy and weird. Every click of a volume button to select something resulted in the screen glitching up. I exited out of there without doing the Android system cache clearing; I couldn’t find the menu option due to the ditzy menu display.
Finally I decide to bite the bullet and try the Factory Reset. I performed thru the phone regular settings menu; it goes thru the whole reset process, wipes all data, etc.
Fingers crossed…still buggy. I did not sign in to any of my accounts or install any apps. Not even the republic app is on there now. But no luck. The screen flicker, the terrible touch input menu lag, the screen glitching, was all still there.
I took a 1-min video here:
I still haven’t signed into any accounts or downloaded any of the apps since resetting the phone…yet I can still receive calls. That’s odd…not even the Republic app is on there. I guess once a phone sim is activated, that part of it just works regardless?
Anyways, I don’t know what caused it; a bad app update should have been rectified by the factory reset. It seems like it may be a hardware thing after all? But how so sudden? Was working with no issue like an hour beforehand.
Its a mystery. Any ideas or steps to suggest??
Thanks for any time and wisdom