MotoE4 does not Bluetooth pair with car system

**What phone do you have?**MotoE4
What plan are you on? My Choice
Does your plan include data, or just talk & text? talk & text & roaming

Issue Description

Moto E4 will Bluetooth pair with very old iMac but not with newer MacBook, kindle or 2014 Ford Focus. Any suggestions?

are all the devices you’re trying to pair with support the same Bluetooth protocols

Bluetooth 4.2, A2DP, LE, aptX

list of Moto Bluetooth protocols:

Advanced Audio Distribution Profile (A2DP)
Audio/Video Remote Control Profile (AVRCP)
Basic Imaging Profile (BIP)
Dial-Up Networking Profile (DUN)
File Transfer Profile (FTP)
Generic Audio/Video Distribution Profile (GAVDP)
Generic Object Exchange Profile (GOEP)
Hands-Free Profile (HFP)
Human Interface Device Profile (HID)
Headset Profile (HSP)
Message Access Profile (MAP)
Object Exchange Profile (OBEX)
Object Push Profile (OPP)
Personal Area Networking Profile (PAN)
Phone Book Access Profile (PBAP)
Service Discovery Application Profile (SDAP)
Serial Port Profile (SPP)

Here are the instructions to pair your phone with your Ford Focus. I would have tested it, but I don’t know which system you have on your vehicle:

See if these instructions are matching what you’re seeing on your Kindle:

Sorry can’t help with Apple products. The only apples I have are the ones that grow on trees.

1 Like

Moto E4 is an unsupported device for the Ford Focus system. Moto E4 also doesn’t support Android File Transfer, a USB enabled means of file transfer. sigh It was cheap. Some day I’ll upgrade.

I’m surprised and sorry to hear that.

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