What phone do you have? Motorola G7
What plan are you on? My Choice + 2 GB
Does your plan include data, or just talk & text? data included
G7 phone has had low mic volume and muffled sound during portions of calls on either Wi-Fi or Cell calls almost since it was new almost a year ago. The far end will hear the audio just fine but then it will get much lower in volume and also get muffled and then after a few minutes it may or may not come back just fine. Often we have to change to speakerphone mode to get the audio back to normal but it doesn’t always work properly when in speakerphone mode either. This is very frustrating to both parties. Help please.