What phone do you have? Moto X1
What plan are you on? WiFi and Cell Talk and Text (Moto X) (1st Gen.)
Does your plan include data, or just talk & text? Talk and text only
The phone is the one my wife uses, she is out of town. It tries to update but when it gets to the end it shuts down on it’s own. She starts it again and it goes through all these long updates, 79 of them. Gets to the end and shuts down. Over and over.